Typical Tasks
Place food servings on plates or trays according to orders or instructions.
Load trays with accessories, such as eating utensils, napkins, or condiments.
Examine trays to ensure that they contain required items.
Carry food, silverware, or linen on trays or use carts to carry trays.
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
A day in the life
What kind of work is this?
Realistic
Practical, Physical Work
Social
Working with people
Conventional
Organized, Procedural Work
What personality traits do you need to succeed?
Stress Tolerance
Attention to Detail
Self-Control
Dependability
Integrity
Adaptability/Flexibility
What key skills are needed for this job?
Service Orientation
Active Listening
Speaking
Reading Comprehension
Critical Thinking
Time Management
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Common Activities
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.